Post actualizado el día October 24, 2026 by DeiviSanzPlay
Internet companies have become an essential service in our homes, but are you really getting what you pay for? Thousands of users discover every day that their real speed is far from what was promised in the contract. Before renewing, it’s worth reviewing several key points that make the difference between a good provider and one that just wants your money.
The first thing is to check the real speed using a speed test connected by cable. If you signed up for 600 Mbps and barely get 200, you have the right to complain. Many internet companies apply “maximum speed not guaranteed” clauses to shield themselves, but European regulations require them to offer at least 60% of the contracted speed on a sustained basis. Demand that compliance.
Also review the fine print on the contract term. Some internet companies hide high penalties if you cancel early, or raise the fee after the first promotional months without clearly notifying you. Always compare the total annual cost, not just the initial offer.
Finally, check whether your operator applies hidden data caps or blocks services like streaming or VoIP. A transparent provider details everything on its website. If you detect deceptive practices, file a complaint with Consumer Affairs and share your experience: information is your best weapon against internet companies.
